PRIVACY POLICY

Information You Provide

We may collect information that you voluntarily provide, including:

• Name

• Email address

• Telephone number

• Agency or company name

• Job title

• Billing and payment information

• Training registration information

• Communications and inquiries submitted through forms, email, or telephone

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Information Collected Automatically

When you visit our website, we may automatically collect:

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• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited

• Date and time of access

• Referring website addresses

• Website usage and analytics data
   

How We Use Information

We use collected information to:

• Provide and improve our services

• Process registrations and payments

• Communicate regarding training, consulting, and services

• Respond to inquiries and customer support requests

• Maintain records of training attendance and certifications

• Improve website functionality and user experience

• Analyze website performance and usage trends

• Comply with legal obligations

• Protect the security of our systems and users
   

Legal Basis for Processing

Where applicable, we process personal information based on:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests, including improving services and maintaining security
   

Information Sharing and Disclosure

We do not sell personal information.

We may share information with:

Service Providers

Third-party vendors who assist with:

• Payment processing

• Website hosting

• Email communications

• Analytics services

• Event and training registration systems
   

Legal Requirements

We may disclose information when required by law or when we reasonably believe disclosure is necessary to:

• Comply with legal processes

• Respond to lawful requests from government authorities

• Protect our rights, property, or safety

• Investigate fraud or security incidents
   

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.
 

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
 

Data Retention

We retain personal information only as long as necessary to:

• Provide requested services

• Maintain training and certification records

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Retention periods may vary depending on the nature of the information and applicable legal requirements.
 

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyze website traffic

• Remember user preferences

• Enhance user experience

Users may adjust browser settings to refuse cookies; however, some website features may not function properly.
 

Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of any third-party services they access.
 

Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.
 

Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• Access personal information we hold about you

• Request correction of inaccurate information

• Request deletion of personal information

• Object to or restrict certain processing activities

• Request data portability

• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.
 

California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know what personal information is collected, used, disclosed, and retained, as well as the right to request deletion of certain personal information.

Investigative IQ does not sell personal information.

California residents may submit privacy requests using the contact information below.
 

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or services after updates constitutes acceptance of the revised Privacy Policy.
 

Contact Information

If you have questions regarding this Privacy Policy or wish to exercise privacy rights, please contact:

Investigative IQ

PO BOX 232
VERDI, NV 89439
SUPPORT@INVESTIGATIVEIQ.COM
775-240-1938
 

By using the Investigative IQ website and services, you acknowledge that you have read and understood this Privacy Policy.